Pre Order: Igbafia Long Set
Descripción
Chiffon Upper
Silk bottom
- FMFrantasia M.Verified BuyerRated 1 out of 5 stars11 hours agoNever received this
I never received this order and after several attempts to get some to respond I keep getting review request and an automated response saying that they are trying their best to get to me and my situation has been elevated, but it’s been over three weeks
KOKelly Obi New York22 seconds agoHello Frantasia. I'm so sorry to hear about the frustration with your order—we totally understand how upsetting this can be. I wanted to let you know that on Thursday, 11/14, we replied to your message with the full delivery details for your package through the ticket you opened. It’s possible the email landed in your spam or promotions folder, so could you please check there just in case it made a detour?
In that reply, we also asked for your complete shipping address so we can move forward and resolve this for you. When you get a chance, please respond to that message so we can take the next steps and help you find your missing package with USPS.
Thanks so much for your patience and understanding—we truly appreciate it!
—The Kelly Obi Customer Appreciation Team