Order & Delivery
Guess what? We've got awesome news—Kelly Obi is covering shipping for EVERY order!
We're shipping our awesome products everywhere—across the U.S., to Canada, and even internationally, with standard shipping. If you've got something in your cart and it's ready to ship (meaning it's not a pre-order), we're all over it! We usually get these orders out the door in about 4-5 business days. And as soon as it's shipped, we'll hit you up with an email that includes a tracking number, so you can keep an eye on its journey. For folks in the U.S. & Canada, just hang in there for 2-3 weeks, and your goodies should arrive.
For international orders, you'll be looking at a delivery time of about 3-4 weeks.
Now, for those special pre-order items, we need a little more time. It takes us up to 10 business days to make sure they're just right before we send them out. But believe us, they're definitely worth the wait! Once shipped, your pre-order items should be landing on your doorstep in 3-4 weeks.
Just a little reminder, though—those delivery times are our best guesses. Sometimes, things that are out of our hands might cause a slight delay.
And remember, you can always keep an eye on your order here: www.kellyobi.com/apps/tracktor/track. Simply pop in your order number and the email address used to place your order.
Need a hand with something else? Our Customer Care Team is all ears. Reach out and open a ticket case at www.kellyobi.com/pages/contact or send us an email at care@kellyobi.com. We're around Monday to Friday from 10AM to 5PM EST. In a real hurry? Text us at 374.674.8918.
Can't wait for you to receive your order! If there's anything else you're curious about, just give us a shout.